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Customer Support Manager

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Posted : Monday, August 12, 2024 07:29 AM

Ternion Corporation develops some of the most advanced simulations in the world using its flagship commercial software product called FLAMES.
FLAMES is a framework that is used to develop custom military and transportation simulations.
Ternion is looking for a talented individual seeking challenging and rewarding employment.
You will have the opportunity to work with a dedicated and fun team in a friendly office with flexible work schedules; paid employee health, dental, life, and disability insurance; and paid leave.
(www.
ternion.
com) *Responsibilities:* We are a small company.
This position is responsible for all aspects of customer support, including: * Maintaining prospect and customer databases * Managing and configuring customer support tools * Responding to customer support requests * Supporting sales and marketing activities (quotes, orders, emails, etc.
) * Assisting with other company administrative tasks *Qualifications:* * Excellent written communication skills * Experience maintaining customer databases * Experience using the Structured Query Language (SQL) * A wizard at using Windows computers and common software programs * Excellent organization and administrative skills * Hard working, great attitude, servant spirit, teachable, friendly, and enthusiastic * College degree is not required, but some amount of post-high school education is desirable * Must be able to receive a U.
S.
Department of Defense security clearance (holding a _current_ clearance is not required) *How to Apply:* To be considered as a candidate for this job opening, please apply through Indeed and submit the following.
(*If you do not submit everything listed below, your application will be rejected.
*) * Your up-to-date résumé that includes a description of your education and work experience * A cover letter describing why you are interested in this position (not just a repeat of your résumé) * Your salary history and/or expectations * Your answers to the associated Indeed Questions and Skill Assessments Job Type: Full-time Pay: $40,000.
00 - $70,000.
00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Life insurance * Paid time off Schedule: * 8 hour shift * Monday to Friday Education: * High school or equivalent (Required) Experience: * Customer support: 1 year (Required) * Database management: 1 year (Required) Work Location: In person

• Phone : NA

• Location : 3411 Triana Blvd SW, Huntsville, AL

• Post ID: 9024043102


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