CALL CENTER AGENT

SportsMED Complete Orthopedic Care is seeking a uniquely qualified individual for the position of Appointment Scheduler to work in an extremely high volume (500 plus calls per day - 25,000 per month) Call Center at the Madison office.
This is a fast-paced, detail oriented, full-time position.
Minimum requirements are: knowledge of medical terminology, ability to type 30-40 words per minute, computer literate, outstanding customer service attitude, experience with electronic medical records (EMR), and ability to communicate with all types of people.
Experience answering a multi-line phone system and scheduling in a medical environment is a plus.
Experience Required 1 year(s): Call Center Experience Behaviors Required Enthusiastic: Shows intense and eager enjoyment and interest Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Motivations Required Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Preferred Growth Opportunities: Inspired to perform well by the chance to take on more responsibility