Front Desk Guest Services Representative

Assist with essential front office responsibilities and perform a variety of administrative functions to ensure efficiency and excellent customer service standards are met.
Often, front office personnel provide the initial interaction with patrons and the goal is to deliver friendly, hospitable and knowledgeable interface.
This position reports directly to the Front Office Manager.
Duties and Responsibilities: * Greet and welcome all patrons and guests in a positive manner as soon as they enter the facility * Serve as the first point of contact for the ISC * Provide basic and accurate information to patrons via in-person, phone or email * Monitor patron sign-in/out logbooks * Assist patrons with various monetary transactions * Operate POS system and cash drawer * Answer & direct incoming phone calls * Relay relevant questions/feedback from patrons to Front Office Manager * Hand out and receive locker room keys following related protocol * Keep work area tidy and presentable * Schedule and coordinate birthday parties * Perform other tasks assigned by Front Office Manager Position Requirements and Skills: * Availability to work nights, weekends and holidays * Possess a friendly, customer service-oriented mindset * Ability to work independently in a fast-paced environment * Ability to navigate and learn point of sale system *\*Please include your email address with your application\* * Note: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job.
They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
Job Type: Part-time Pay: From $12.
00 per hour Benefits: * Employee discount Schedule: * Day shift * Evening shift * Night shift * Weekends as needed Ability to commute/relocate: * Huntsville, AL 35801: Reliably commute or planning to relocate before starting work (Required) Work Location: In person