Mach-1 Overview:
Mach-1 Express Wash is not your typical carwash.
We are a family owned and operated business that has more than 10 years of experience in the carwash industry.
We are currently developing sites in over 9 states.
Therefore we are looking to fill multiple positions throughout the country with our promote-from-within-strategy.
Our washes have top-of-the-line, state-of-the-art equipment that allows our employees to focus on creating a great experience for our guests and maintaining a clean wash site.
The primary responsibility of our Customer Service Attendants is to help provide a safe, fast, clean, and friendly experience to our carwash customers.
As a business, we are dedicated to living up to our tagline – Everything It Takes, or EIT.
Our commitment to our employees and customers is to do “Everything It Takes” to be the best.
At Mach-1, we have three areas of focus: Culture, Customer Service, and Cleanliness.
Customer Service Attendant Responsibilities:
Responsibilities at Mach-1 are focused around our Three Cs:
Culture
* Share a smile with coworkers and customers alike.
* Maintain regular and predictable attendance.
* Motivate team members through leading by example.
* Follow our dress code/appearance standards.
* Learn about what makes our car wash exceptional by studying our equipment and understanding the chemicals involved with our operation.
* Work with 100% effort 100% of your time on shift.
* Successfully complete all required training regarding the culture of the wash.
Customer Service
* Greet customers and assist them in selecting a wash package from our pay terminal.
* Educate customers on what makes our car wash exceptional using your knowledge of our equipment and chemicals.
* Work to satisfy any customer issues that may arise.
* Operate store equipment such as computer, cash register, and other store equipment.
* Utilize strong written and verbal communication skills to communicate effectively with customers and team members.
* Successfully complete all required training regarding the customer service aspect of the wash.
Cleanliness
* Maintain the site’s equipment by strictly following the detailed preventative maintenance program.
* Uphold cleanliness expectations in regards to house keeping duties.
* All team members are expected to help maintain our high expectations of cleanliness.
* Successfully complete all required training regarding the cleanliness and maintenance portion of the wash.
Customer Service Attendants may be required to perform other duties as assigned – this list is not meant to be all inclusive.
Individuals who work with and are successful at Mach-1 typically enjoy:
* Being active outdoors and working in a fast-paced environment.
* Paying attention to detail and problem solving.
* Providing enthusiastic customer service while building relationships with our customer base.
As a Mach-1 Express Customer Service Attendant you will receive:
* Competitive pay
* Flexible work schedule
* Advancement opportunities throughout the country
* Comprehensive, ongoing training
Qualifications
Experience:
* No experience required; however, we do expect our employees to be flexible and willing to learn.
* Education:
* High school diploma or equivalent is preferred, but not required.
Professional Certifications:
* None.
Physical
* Push and pull equipment with the assistance of proper material handling equipment.
* Stand, kneel, twist, crouch, squat, bend, stoop, move, and climb ladders.
* Work outdoors in various types of weather.
Job Type: Part-time/Full-time
Pay: From $12.
00 per hour
Benefits:
* Employee discount
* Flexible schedule
Schedule:
* 4 hour shift
* 6 hour shift
* Day shift
* Evening shift
* Monday to Friday
* Weekend availability
Supplemental pay types:
* Commission pay
* Tips
Ability to commute/relocate:
* : 145 Plaza Blvd Madison, AL 35758
* Reliably commute or planning to relocate before starting work (Required)
Shift availability:
* Day Shift (Preferred)
* Night Shift (Preferred)
Work Location: Multiple Locations/One Location
Job Types: Full-time, Part-time
Pay: From $12.
00 per hour
Benefits:
* Employee discount
* Opportunities for advancement
* Paid training
Schedule:
* Day shift
* Evening shift
* Every weekend
* Monday to Friday
Ability to commute/relocate:
* Madison, AL 35758: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
* Driver's License (Required)
Work Location: In person