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Customer Service Attendant

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Posted : Monday, January 29, 2024 05:14 PM

Mach-1 Overview: Mach-1 Express Wash is not your typical carwash.
We are a family owned and operated business that has more than 10 years of experience in the carwash industry.
We are currently developing sites in over 9 states.
Therefore we are looking to fill multiple positions throughout the country with our promote-from-within-strategy.
Our washes have top-of-the-line, state-of-the-art equipment that allows our employees to focus on creating a great experience for our guests and maintaining a clean wash site.
The primary responsibility of our Customer Service Attendants is to help provide a safe, fast, clean, and friendly experience to our carwash customers.
As a business, we are dedicated to living up to our tagline – Everything It Takes, or EIT.
Our commitment to our employees and customers is to do “Everything It Takes” to be the best.
At Mach-1, we have three areas of focus: Culture, Customer Service, and Cleanliness.
Customer Service Attendant Responsibilities: Responsibilities at Mach-1 are focused around our Three Cs: Culture * Share a smile with coworkers and customers alike.
* Maintain regular and predictable attendance.
* Motivate team members through leading by example.
* Follow our dress code/appearance standards.
* Learn about what makes our car wash exceptional by studying our equipment and understanding the chemicals involved with our operation.
* Work with 100% effort 100% of your time on shift.
* Successfully complete all required training regarding the culture of the wash.
Customer Service * Greet customers and assist them in selecting a wash package from our pay terminal.
* Educate customers on what makes our car wash exceptional using your knowledge of our equipment and chemicals.
* Work to satisfy any customer issues that may arise.
* Operate store equipment such as computer, cash register, and other store equipment.
* Utilize strong written and verbal communication skills to communicate effectively with customers and team members.
* Successfully complete all required training regarding the customer service aspect of the wash.
Cleanliness * Maintain the site’s equipment by strictly following the detailed preventative maintenance program.
* Uphold cleanliness expectations in regards to house keeping duties.
* All team members are expected to help maintain our high expectations of cleanliness.
* Successfully complete all required training regarding the cleanliness and maintenance portion of the wash.
Customer Service Attendants may be required to perform other duties as assigned – this list is not meant to be all inclusive.
Individuals who work with and are successful at Mach-1 typically enjoy: * Being active outdoors and working in a fast-paced environment.
* Paying attention to detail and problem solving.
* Providing enthusiastic customer service while building relationships with our customer base.
As a Mach-1 Express Customer Service Attendant you will receive: * Competitive pay * Flexible work schedule * Advancement opportunities throughout the country * Comprehensive, ongoing training Qualifications Experience: * No experience required; however, we do expect our employees to be flexible and willing to learn.
* Education: * High school diploma or equivalent is preferred, but not required.
Professional Certifications: * None.
Physical * Push and pull equipment with the assistance of proper material handling equipment.
* Stand, kneel, twist, crouch, squat, bend, stoop, move, and climb ladders.
* Work outdoors in various types of weather.
Job Type: Part-time/Full-time Pay: From $12.
00 per hour Benefits: * Employee discount * Flexible schedule Schedule: * 4 hour shift * 6 hour shift * Day shift * Evening shift * Monday to Friday * Weekend availability Supplemental pay types: * Commission pay * Tips Ability to commute/relocate: * : 145 Plaza Blvd Madison, AL 35758 * Reliably commute or planning to relocate before starting work (Required) Shift availability: * Day Shift (Preferred) * Night Shift (Preferred) Work Location: Multiple Locations/One Location Job Types: Full-time, Part-time Pay: From $12.
00 per hour Benefits: * Employee discount * Opportunities for advancement * Paid training Schedule: * Day shift * Evening shift * Every weekend * Monday to Friday Ability to commute/relocate: * Madison, AL 35758: Reliably commute or planning to relocate before starting work (Required) License/Certification: * Driver's License (Required) Work Location: In person

• Phone : NA

• Location : 145 Plaza Blvd, Madison, AL

• Post ID: 9003901497


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