Under the direction of the store General Manager, performs a variety of tasks specific to the successful operation the Café following the prescribed guidelines for service.
Provide exceptional and prompt Customer Service.
Craft Joe Muggs Beverages according to our quality standards and ensure standards stay in place.
During the majority of the shift, this is an independent position with back-up provided on an as-needed basis.
Operation of the Café equipment and prepare coffee, specialty drinks, bottled drinks, and baked and prepared goods.
Maintain a clean environment within local, state, and federal sanitation guidelines.
Complete on-going, daily and weekly cleaning of food surfaces, machinery and utensils, and customer areas.
Stock and merchandise café in accordance with company policies and procedures, maintaining a straight, organized and clean shopping environment.
Greet customers entering the store and café, and provide exceptional customer service on each transaction.
Successfully promote all POS initiatives and company programs including, but not limited to discount cards, magazine sales, pre-sale vouchers, and donation programs.
Balance cash drawer following each shift within allowable variances as identified in the Loss Prevention Policy.
Assist the bookstore as needed.
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